Need further assistance? Drop us an email at firstname.lastname@example.org.
Q: How do I login to Canvas?
For Students: Your accounts are created upon enrolment into the College.
For Faculty and Staff: All Canvas accounts are provisioned following the enrolment data or upon request. You will be notified through your official e-mail address when we have created an account for you.
To login: If you are a Faculty, Staff (i.e. yncxxx), Student (e.g. e01234567) or have been provided a Yale-NUS visitor account (e.g. yncv0123), choose NUSNET ID as your login method.
Otherwise, choose External Guest as your login method.
Sample NUSNET ID logins:
Student - nusstu\e01234567
Faculty and Staff - nusstf\yncxxx
Visitors and Temp. Staff - nusext\yncv0123
Sample External Guest login:
Q: I am a Student / Staff / Faculty and I am having issues login in to Canvas using the NUSNET ID.
If you require NUSNET ID technical assistance or password reset help, do contact NUS IT Care at 6516 2080 or email email@example.com. Alternatively, you may also refer to the self-help page here.
Students, do note that your NUSNET ID login credentials is different from your NUS Webmail login - particularly the Login ID. Please login as nusstu\nusnet_id. e.g. your nusnet_id is e01234567, then login as nusstu\e01234567 together with your set password.
For External Guests, do write to us directly at firstname.lastname@example.org.
Q: I can login successfully but I don't see anything in Canvas or enrolled to any module/ still looking at past module(s). Is this an error?
Canvas follows the enrolment data instructions very strictly. Particularly for any change in your enrolment, the data feed may not refresh immediately. If you need urgent help with enrolments, do write to us at email@example.com and we will verify your enrolment details with the department(s) in-charge.
Q: I am a Faculty. Where can I get additional Canvas related resources specific to our College?
Do head over to the YNC: Canvas & Educational Technology Resources course site in Canvas (login to Canvas required). E-mail us if you encounter any access issues while attempting to enter the course.